At RWA, we believe that our main value is in offering a truly independent service where we have the trust of both insured and insurer. Our aim is to provide this on a cost efficient and flexible basis.

The nature of insureds and their requirements in terms of claims service differ markedly. We seek to establish the type of service best suited to the insured and insurer at the earliest stage to help ensure that claims, when they occur, run as smoothly and cost efficiently as possible.

Trust and professionalism are paramount, and we aim for close dialogue with interested parties at all times to try to keep everyone updated as to where things stand and to help speed up the whole claims process.